FAQs

 

Where do I begin?

Shopping for a wig can be challenging, especially if you don't know exactly where to start. Our Wig Buyers Guide is here to help. It guide you through the steps to finding your style! 

What should I keep in mind about heat-friendly synthetic hair?

If you enjoy styling versatility, human hair or heat-friendly synthetic hair are the way to go. While human hair offers the most natural look and feel plus styling versatility, heat-friendly synthetic hair also allows heat styling (optimal temperature of 250-275 degrees — never go above 350 degrees). Proper care is vital to keeping heat friendly hair looking its best. A wide tooth comb should be used (not a brush) and it is best to avoid combing while wet. Use of product specially designed for synthetic hair can also help maintain the quality and condition of the hair. We also recommend detangling spray! With proper care, heat-friendly synthetic hair should last up to a few months.

What are the different types of wig cap construction?

Constant innovation in technology allows for increasingly wearable and comfortable wigs! The base of any wig is referred to as a cap. The hair is attached to the wig cap using a variety of techniques to achieve different looks. On most wigs, hair is attached in "wefts." These are strips of hair doubled over and sewn closely together in long strands. This is what we call traditional cap. Traditional cap is the most affordable yet adds volume for best Cosplay effect. Others are hand-tied for the most natural movement. If you like to wear your hair swept away from your face, lace front wigs are the best option. If you like parting versatility, we recommend full monofilament wigs. 100% Hand-Tied and double monofilament wigs are known for being gentle on sensitive scalps.

How do I figure out my wig size?

Many wigs come in petite, average and large sizes. Average size wigs, however, tend to fit about 95% of customers. We have a guide that will help you measure your head to determine the best size!

Is wig color in the photo 100% accurate?

Hair color images are presented to give you a visual representation of color options for each item. However it must be noted that on screen representations do not necessarily precisely represent actual colors due to variable monitor calibrations. Additionally, the computer or device you use may have an impact on how colors appear. For example, Apple products tend to make colors appear slightly warmer. Wigs.com is proud to offer the most accurate color representation available.

How do I put on a wig?

After taking your wig out from the box, take off the protective hairnet (if the style has one) and give it a good shake. It is a ready-to-wear synthetic hair, you are ready to go!

If you have a lot of your own hair, the first step is to gather it back and up. One great trick is to separate hair into two sections on each side of your head. Twist the hair as you pull it back and around the head so that it will eventually lay flat. This tactic can help avoid a pony tail bulge. You may choose to use pins, braids, wig caps (recommended) to secure your hair. A wig cap can be helpful even without hair to keep wigs secure and in place.

Hold your wig at the sides (ear tabs) and starting at the front, place it at your natural hairline. Slide it on toward the nape of your neck and shift as needed using the ear tabs to help center your wig. Adjustable straps at the nape may help to achieve a more secure fit. If handling a lace front wig, take care not to tug on the lace as it can be a bit delicate.

Don't worry if it doesn't look perfect right away, start styling!

How should I care for my wig?

When not in use, store your wig on a mannequin or wig stand to maintain its shape and wash only when necessary (roughly once every 10-14 days of wear but more often if your lifestyle or environment calls for it).

Should I own more than one wig?

Yes! First the practical reasons. Wigs can last longer if not worn daily. You can be washing and air-drying one while wearing the other. If you wear heat-friendly synthetic hair, you can keep one styled straight and the other curly to reduce stress. Here is a tip we love: If you'd like your wig to be your secret, get two or three of your favorite style and ask your stylist to trim them in stages. You can create the illusion of hair growth and haircuts and no one will be the wiser! And if you're more the adventurous type, you can have a little fun with a whole host of different styles and colors.

How do I know if the wig fits my head size?

All our wigs are of average size which tends to fit 95% of customers. The inside diameter of the average size wig is about 22”. Consider that many also have adjustable straps that give up to 1/2" so that you can achieve a comfortable and secure fit. To determine the right size wig for you, measure the circumference of your head from the front hairline, behind your ear, to the nape of your neck, to your other ear and then back to the front hairline. If your measurements come close to 21.5” to 22.5”, our wigs fits you perfectly.

How should I if the bang is too long?

We keep a long bang because we need to fit different needs of our customers. Most of our customers wish to receive a long bang as they want to DIY it themselves to make a unique style. If you do not need the long bang, please trim the bang to length you need.

How do I comb my wig?

Please use a wide tooth comb to gently brush the wig. Start at the bottom and hold it at the middle to prevent the hair from coming out at the root. As you move up, use one hand to hold the top.

Can I curl or straighten my wig?

Yes. All our wigs are made of heat friendly fiber. Please set the iron at a low temperature to protect the fiber for better effect and longer use.

Can I dye my wig?

Yes, it needs some DIY steps to dye a wig as you wish. Most art and craft stores carry COPIC marker pens with a wide range of color selection. It's the perfect material of dying a wig. 

How should I wash my wig?

To keep your wigs looking fresh and new, we recommend washing your wigs after a few wears or when you see it getting dull. Washing your wig will bring your wig back to looking new. Follow these simple steps to properly wash your wig.

1. Fill your sink or bowl with cool water. Add a capful of synthetic wig shampoo and blend in. Never use regular shampoo on synthetic wigs! It is too strong even for human hair wigs.

2. Add a capful of synthetic wig shampoo and blend in. Never use regular shampoo on synthetic wigs! If the wig has picked up the odor of smoke or other strong odors, you may add a teaspoon of baking soda to your basin, and blend in.

3. Gently swish the wig or piece in the water for about 30 seconds to a minute until the wig is saturated. Gently scrub the front of the wig cap, where it meets the forehead until clean.

4. Leave the wig soak in the wig basin for about 15 minutes

5. Empty the wig basin of water and rinse the wig or piece in cool water. It is very important to use cool water on curly wigs, as warm water will over-relax the curls of wigs.

6. Gently squeeze excess water out of wig. Do not rub or twist your wig.

7. Spread the wig out on a thirsty towel and leave in a ventilated area to dry overnight. You should spray on a little leave-on wig conditioner, when you start the drying process.

8. When the wig is entirely dry, and not before, re-style the wig gently. We recommend a wig pick and not a brush or wig brush. Shaking and fluffing by hand is your best starting point for wig styling. 

What is the best way to store a wig?

A wig stand or mannequin is ideal. It will help keep the hair from becoming tangled and will help to maintain shape. Also, see if you can find a cool, dry spot to keep wigs in the best condition.